Compare Lemonade Pet Insurance

Comparison Fact Sheet
Updated 1/30/2024

To get the most from these sheets, please read the Guide to Pet Insurance first.



Company Info
Company Name Lemonade
Also Known As / Affiliates / Partners Chewy
Address 5 Crosby St., 3rd floor
New York, NY 10013
Phone 1-844-733-8666
Website www.lemonade.com/pet
Plans That Provide Full Accident and Illness Coverage Lemonade Accident and Illness Plan *
States Covered Not available in all states
Underwriter and AM Best Financial Strength Rating Insurance underwritten by Lemonade Insurance Company which has an AM Best Financial Strength Rating of NR (Not Rated) as of as of 1/30/2024.

For the most recent ratings go to: AM Best

Lemonade Insurance Company is not rated (NR) by AM Best, however they are rated by Demotech, Inc. Read More:

Lemonade is a public company. To get a glimpse of their financials, visit: www.marketwatch.com
Year Company Started 2020

 

Policy Basics
Policy Term 12 months
Effective Date The Effective Date will be listed on the Declarations Page of your policy after you apply and are accepted.
Enrollment Age Minimum age = 2 months

Maximum age = depends on breed
Cancellation Policy Ask for a current copy of their insurance policy so that you may review their cancellation policy
Waiting Period 14 days for illness

2 days for accidents

6 months for cruciate ligament events

**Waiting Periods can vary by state. See actual policy or contact Lemonade to confirm the waiting periods for your state.
Waiting Period for Cruciate Injury 6 months for cruciate ligament events

**Waiting Periods can vary by state. See actual policy or contact Lemonade to confirm the waiting periods for your state.
Coverage When Travel Out of State or Country? You may visit any licensed veterinarian in the US.
Can the Price of the Policy Increase as my Pet Ages? Yes, the policy premium can increase as your pet ages. The premium may also increase due to inflation or other reasons.

Contact Lemonade for more information on when and by how much your premium may increase.
Does Coverage Stop Due to Age? Not clear.
What Happens when the Policy Renews? Chronic conditions will continue to be covered each year as long as you do not go over your Maximum Payout.

(See 'Max Payout' section below)
Can the Price of the Policy Increase if a Claim is Filed? According to their FAQ section, your premium may be affected by your claims history.
Choice of Vet? You may visit any licensed veterinarian in the US.
Money Back Guarantee? Not clear.
Surcharge for Visiting a Specialist or Emergency Clinic? No
Referral needed to Visit a Specialist? No
Pre-certification Required? No
Additional Requirements **See actual policy or contact Lemonade for a complete list of the requirements you are expected to adhere to in order to maintain coverage.
Pet Insurance Policy Available for Pre-Purchase Review? In order to see a sample policy, you will need to fill out a quote, then scroll down the page to see a link for a sample policy that is based on your state.

 

What's Covered
Species Covered Dogs and Cats
Accident/Injury -
Baseline Coverage		 Covers diagnostics and lab tests, surgery, treatments, hospitalization, prescription medication.

Exam fee coverage requires an extra add-on
Illness -
Baseline Coverage		 Covers diagnostics and lab tests, surgery, treatments, hospitalization, prescription medication.

Exam fee coverage requires an extra add-on
Behavioral Therapy Coverage [OPTIONAL] Behavioral Modification Coverage is available for an additional fee.

Monetary coverage is up to $1000 per year.

**See actual policy or contact the company for a complete description of what types of Behavioral Therapy are covered
Alternative Therapy Coverage [OPTIONAL] Alternative Therapy Coverage is available for an additional fee.

**See actual policy or contact the company for a complete description of what types of Alternative Therapy are covered
Pre-existing Conditions Policy Pre-existing conditions are not covered.

However, some conditions may be considered curable. If your pet doesn't show signs for these conditions for at least one year, they may cover it. This excludes knee conditions .

According to their sample policy, a pre-existing condition is "Any Condition for which a Veterinarian provided medical advice, the pet received treatment for, or the pet displayed signs or symptoms consistent with the stated Condition prior to the Start Date or during any Waiting Period and that is not Cured during a Policy period."

**See actual policy or contact Lemonade for a complete description of pre-existing conditions.
Hereditary & Congenital Conditions Coverage [INCLUDED] Hereditary and congenital conditions are covered as long as they are not pre-existing and have not occurred during the waiting period.

These conditions are covered up to the Maximum Payout. (See 'Max Payout' section below)
Continual Coverage for Chronic Conditions [INCLUDED] Continual coverage for chronic conditions is included with the policy.

Chronic conditions are covered up to the Maximum Payout. (See 'Max Payout' section below)
Chronic Conditions Policy Chronic conditions are covered as long as they are not pre-existing and have not occurred during the waiting period.

Chronic conditions are covered up to the Maximum Payout. (See 'Max Payout' section below)
Cancer Coverage [INCLUDED] Cancer conditions are covered as long as they are not pre-existing and have not occurred during the waiting period.
Cancer Coverage Limits Cancer conditions are covered up to the Maximum Payout. (See 'Max Payout' section below)
Hip Dysplasia [INCLUDED] Hip Dysplasia is covered as long it is not pre-existing and has not occurred during the waiting period.

This condition is covered up to the Maximum Payout. (See 'Max Payout' section below)
Prescription Drug Coverage [INCLUDED]

**See actual policy or contact Lemonade for their full description regarding prescription medications.
Pregnancy Coverage [NO]
Routine/Wellness Coverage [OPTIONAL]

Routine/Wellness Coverage is available for an additional fee.

**See actual policy or contact the company for a complete description of their Wellness Coverage
Vaccinations [OPTIONAL] - See Routine/Wellness Coverage above for details
Spay/Neuter [OPTIONAL] - See Routine/Wellness Coverage above for details

Not available for pets over 2 years of age.
Dental Care (Routine) [OPTIONAL] - See Routine/Wellness Coverage above for details
Dental Care (Illness/Accident) Dental Illness:
Dental Illness coverage is available for an additional fee.
With this add-on, they will cover Periodontal Disease, Crowns, Extractions, Prescription Meds, Gingivitis, Root Canals, Procedures, Surgeries, Diagnostics.

Monetary coverage for the Dental Illness Add-on is up to $1000 per year.

Dental Injury: If Injury to teeth is caused by an Accident, they will cover the cost of extraction and reconstruction of damaged teeth.
No add-on is needed for this coverage.

**See actual policy or contact the company for a full list of inclusions and exclusions.
Bilateral Conditions Policy If a bilateral condition happens on one side before they policy starts or during the waiting period, that condition will not be covered if it happens on the other side. Even if it happens after the waiting period.

The way it is written in their sample policy it appears this applies to all bilateral body systems of which there are many.

**Contact the company for a complete list of medical conditions that are considered bilateral for the purpose of exclusion and for a complete description of their Bilateral Conditions Policy.
Coverage - Overview
(please read policy for full coverage details)		 Diagnostics and treatments due to illness and accidents

[Included] Cancer, Prescription Medications, Hereditary/Congenital coverage, Dental Accidents, Continual Chronic Conditions Coverage (Refer to each category's section for limitations)

[Optional] Exam Fee, Behavioral Therapy, Alternative Therapy, Dental Illness, Routine/Wellness Care, Routine Dental Care (Refer to each category's section for limitations)

**See actual policy or contact Lemonade for a full list of inclusions, exclusions, limitations and conditions.
What's not Covered - Overview
(partial listing, please read policy for full details)
  • Pre-existing conditions
  • Accidents and illnesses that occur during the waiting period
  • Costs from breeding or pregnancy
  • Boarding
  • Grooming
...See policy for a complete listing

 

How The Policy Works
Reimbursement Choose from 70%, 80%, or 90%
Deductible Annual Deductible

Choose from $100, $250, $500, or $750
Flat Deductible vs % Deductible Flat
Deductible Per Incident vs Annual Deductible Annual
How is Reimbursement Determined In the sample policy it says UCR ("usual, customary and reasonable")

Reimbursements are calculated by applying your reimbursement percentage first, then your deductible. This can lead to being reimbursed less than companies that subtract the deductible BEFORE applying the reimbursement percentage.
Max Payout Annually Choose from $5,000, $10,000, $20,000, $50,000, or $100,000
Max Lifetime Payout This plan does not have a lifetime maximum payout.
Max Payout per Incident This plan does not have a maximum payout per incident
Max Payout Based on Body System This plan does not have a maximum payout based on body system
Client Reimbursed or Vet Paid Directly You pay the veterinarian and then you are reimbursed after you file the claim.

 

Pricing
Approximate Monthly Costs Approximately $22.00 - $200.00 depending on your location, options selected, etc

 

Additional Info
My Review Lemonade Review
What are Customers Saying? PetInsuranceReview.com

Check with your state's Department of Insurance to see if any complaints have been filed for this company
Better Business Bureau bbb.org
Additional Info  

*The information in the above charts applies to Lemonade's pet insurance plans that cover illness and accidents. If your pet is only eligible for accident coverage, please contact Lemonade for details on that policy.

**Disclaimer: These charts are created based on my research. While I do my best to stay current, information can change quickly. Also, terms and conditions can vary from state to state. Before buying a pet insurance plan, confirm all information by contacting the company or reading the most current policy for your state. We will not be held liable for errors or omissions. If you see something that is incorrect or needs clarifying, please let me know.

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